TotalScope | Construction Tech
Real-Time Insurance Supplement Platform for Roofing and Storm Restoration Contractors
TotalScope is a mobile-first inspection platform that streamlines the entire field-to-claim process for roofing and restoration contractors.
Contractors faced inefficient inspection management, lengthy claim cycles, and low insurance approval rates due to manual processes.
Our solution integrated real-time collaboration, GPS-stamped media management, and automated compliance reporting to cut inspection-to-payment cycles by 50%.
The Challenge
Develop a comprehensive platform that could handle the entire inspection-to-insurance-claim workflow while supporting real-time collaboration and offline field work. The major challenges included:
Inefficient Inspection Management
Contractors relied on manual processes for damage documentation, leading to errors, inconsistent data collection, and prolonged inspection times.
Lengthy Insurance Claim Cycles
The traditional claim submission process involved multiple manual steps, resulting in 30-60 day wait times for approvals and payments.
Poor Documentation Quality
Inadequate damage documentation and non-compliant estimates led to low insurance approval rates and frequent supplement requests.
Our Technical Solution
We built a microservices-based architecture with real-time collaboration capabilities and robust mobile functionality. The platform featured:
Some of our deliverables included:
Real-Time Collaboration Engine
Implemented WebSocket-based synchronization with Redis caching to keep inspections, annotated media, and scope changes updated instantly across all devices and team members.
Intelligent Media Management
Developed GPS-stamped image/video uploads to AWS S3 with Lambda functions for automatic metadata extraction, thumbnail generation, and damage documentation compliance.
Offline-First Mobile Capability
Built with React Native and SQLite to support full functionality in offline mode, syncing data automatically when connectivity is restored—critical for remote inspection sites.
Automated Compliance Reporting
Created smart form generation, digital contracts, and one-click insurance compliance reporting that met carrier requirements for faster approval.